Do I need a referral?
No, with one exception: active-duty service members need a referral from their primary care manager, the military doctor in charge of their care. Everyone else can book directly. See the insurance plans we accept →
Is therapy the same as counseling?
Yes. People use the two words for the same thing. Whether you call it therapy or counseling, it is a 60-minute appointment with a licensed clinician.
Can I talk to someone before I book a session?
Yes. Request an appointment and we will call you within the hour during office hours (Monday to Saturday, 9 AM to 5 PM). We will answer your questions about care and cost, and you decide from there. You can also call (480) 637-0295.
What if I do not know what is wrong?
That is the most common reason people come. Working it out is part of therapy, not something you do beforehand.
How long will I be in therapy?
It depends. Some people come for a few months around one specific thing. Others stay longer. You decide, and you can stop whenever you want.
Is it confidential?
Yes. What you say stays between you and your therapist, with narrow legal exceptions your therapist will explain in the first session.
Can I do this by video?
Yes, anywhere in Arizona, subject to clinical appropriateness. You can also be seen in person at our Tempe office, and you can switch between the two as it suits you.
What if I do not like my therapist?
Tell us. Fit matters more than almost anything else, and if it is not right we will help you find someone who suits you better, including outside this practice. Nobody takes it personally.
Do you prescribe medication?
Therapy and medication are separate services. If medication might help, we can arrange a psychiatric evaluation.
What if I need to cancel?
Give us at least 24 hours' notice. The full policy, including the late fee and the grace period, is under What it costs above.
Is this the same as psychological testing?
No. Testing is a separate and much longer process. We do not offer formal psychological testing. If testing would help your care, your clinician will refer you to a licensed psychologist and coordinate with them.