Telehealth anywhere in Arizona
Therapy and follow-up visits by video, from wherever you are, as long as you are in Arizona that day. Same clinician, same hour, same rate.
The same as in person. No telehealth surcharge.
Want to see your cost first? Answer a few quick questions.
Want to see your cost first? Answer a few quick questions.
What can be done by video
Individual therapy, couples therapy and medication management follow-ups. All three work well remotely, and plenty of our patients never come to the office at all.
Psychiatric evaluations work either way. In person, a clinician reads things a camera carries poorly: how you are holding yourself, how long a pause runs, what happens in the room when a hard question lands. By video you get the same hour with the same clinician, and for most people that is enough. If yours needs to see you in person before deciding something, they will say so and we will book it.
Your clinician may also ask you to come in for a particular visit. If so, they will say which visit and why at the time they ask.
What you need
- A phone, tablet or computer with a camera. A phone is fine, and it is what most people use.
- An internet connection good enough for video. If it drops, your clinician calls your phone and you finish the session that way.
- To be physically in Arizona at the time of the appointment. This is a licensing rule, not a preference: the license covers where you are sitting, not where you live.
- Somewhere you can speak without being overheard. That is usually the hard one.
You will get a link before your appointment. There is nothing to install and no account to create. Open it a few minutes early the first time, because that is when the browser asks for camera and microphone permission, and five to the hour is a bad moment to be hunting through settings.
On finding somewhere private
This is the most common practical problem on this page, and it is worth deciding in advance instead of at five to the hour.
What people actually do: a parked car, which is the most common answer by a distance and works better than it sounds. A lunch break in an empty meeting room. A bedroom with headphones in and something noisy outside the door — a fan, a white-noise app, a television in the next room. A walk, for a session where you do not need to be looking at anyone.
Headphones do most of the work. They stop your clinician's half of the conversation being audible in the room, which is the half people forget to plan for.
If there is genuinely nowhere, say so. We would rather book you into the Tempe office than have you spend the hour watching the door.
Privacy and the platform
Video visits run on the platform inside our patient portal, which is operated under a business associate agreement with us. Sessions are not recorded. What you say in a video appointment is protected exactly as it is in the office, under the same state and federal rules set out in our Notice of Privacy Practices.
The part that is different is your end of the connection, and that part is yours. A session is as private as the room you take it in and the device you take it on. If you are on a shared computer, sign out of the portal when you are done. If the household tablet is the only device with a camera, use your phone instead.
What it costs
Individual therapy
Per 60-minute session. We confirm your exact rate on the call.Medication management follow-up
Typically 20 to 30 minutes.Initial psychiatric evaluation
About 60 minutes.Sliding scale
We offer sliding-scale rates for patients experiencing financial hardship. Eligibility and the reduced rate are worked out case by case, based on your circumstances. Call and ask; you do not need to explain yourself in writing first.
Commercial insurance
We are not in network with commercial insurance plans. You can pay yourself at the rates above, and we provide a superbill on request, which you may submit to your insurer for possible out-of-network reimbursement. Whether you are reimbursed, and how much, depends on your own benefits and is not guaranteed.
Good Faith Estimate
If you are paying yourself or using out-of-network benefits, you will receive a written Good Faith Estimate of what your care will cost before your first appointment. That is your right under federal law.
Cancellations
We ask for at least 24 hours' notice to cancel or reschedule. If you are paying yourself, cancelling with less than 24 hours' notice, or not showing up at all, is a $100 fee for an individual or couples appointment ($75 if that is your session rate), or $40 for a group session. You also get a 15-minute grace period: if you have not arrived or joined by then, your clinician may mark it a no-show. Emergencies and genuinely unusual circumstances are handled case by case.
Questions people ask
Is it as good as being in the room?
For therapy, the research says broadly yes, and most people stop noticing after a session or two. If it is not working for you, say so and we will move you into the office.
Can I do my evaluation by video?
Yes, anywhere in Arizona, or in person at our Tempe office if you would rather. If a particular decision needs an in-person visit first, your clinician will tell you.
What if I am out of state that day?
We would need to reschedule. Your clinician is licensed in Arizona, and you have to be in Arizona for the appointment.
Can I take a session from my car?
Yes, and a lot of people do. Park somewhere you will not be asked to move, and use headphones.
Does it cost less?
No, and it does not cost more. Same rate as in person, listed under What it costs above.
What if my connection drops?
Your clinician calls your phone and you finish the session that way.
Is it recorded?
No.
What if I need to cancel?
Give us at least 24 hours' notice. The full policy, including the late fee and the grace period, is under What it costs above.